Your remittances are highly secure on Quickremit. Here's why:

Quickremit does not share your personal information with any third party (unless required to do so by law). For details read our Privacy Policy.

When you make a remittance at Quickremit via your local bank, no debit appears in your bank account unless you have personally authorized it. All transactions are carried out across secure encrypted lines and state-of- the-art firewalls, which have gone through extensive security tests.How do you protect me online?

We are committed to providing our customers with a secure online experience. We strive to utilise state-of-the-art technology to protect your information. We also employ a wide range of security features for our website. These include:

128-bit secure socket layer (SSL)

For logging into Quickremit account you need to use your user ID and password. Our login page is a secure page. When you log in successfully to our Quickremit website, your web browser will establish a 128-bit secure socket layer (SSL) connection between your computer and our web servers.

SSL stands for ‘Secure Socket Layer’. SSL is a protocol used to transmit information securely over the internet. The SSL encrypts sensitive information so it cannot be opened or understood by anyone other than the intended receiver. SSL has been accepted universally as the standard for authenticating and encrypting communication over the web.

The 128-bit SSL gives the most secure encryption available. You can see a web page is secure by:

· Check the web page URL: Normally, when browsing the web, the URLs (web page addresses) begin with the letters "http". However, over a secure connection the address displayed should begin with "https". Note the "s" at the end.

There is a standard among web browsers to display a "lock" icon somewhere in the window of the browser. For example, Microsoft Internet Explorer displays the lock icon at the lower right-hand side of the browser window:

Click (or double-click) the ‘padlock’ icon of your web browser to see details of the site's security.

This is good to know because some fraudulent web sites are built with a bar at the bottom of the web page to imitate the lock icon of your browser. But, you will be able to tell this is a fraudulent site because you won’t be able to click the ‘padlock’.

Online User ID and Password

• Your sign-on credentials are exclusively for accessing your accounts online. Do not share them with anyone.
• Remember to change your password periodically for security reasons
• No one from QuickRemit will ever ask for your User ID and Password. So do not divulge it to anybody.

Number of login attempts

If you are unable to provide the correct user ID and password, you will not be granted access to website. After three unsuccessful login attempts, your user ID will be blocked automatically by our system. To re-enable your user ID, please contact us. Please click here to view contact details.

 Timed logout

To protect your accounts against unauthorized access, our systems are designed to automatically terminate a secure online session if extended inactivity is detected. Hence if you log in and leave your session inactive for an unduly long period, the session will be terminated. If your session terminates automatically, you can log in again to continue your activities.

Firewalls

This is one of the security mechanisms we use to protect our systems and your information. Our firewalls use a combination of industrial-strength computer hardware and software designed to protect our servers, computer systems, networks and database from harmful information. During your secure online sessions, firewalls prevent unauthorized internet traffic from entering our website.

Digital Certificate

Digital certificates are issued by certification authorities to authenticate a website or elements of a website. The certificate verifies that the site is legitimate. Your web browser automatically accesses the certificate to check its legitimacy. If everything is as it should be, you session will carry on as normal. If there is a problem, your browser will issue a warning and your safest action is to close the website.

Constant updates to our systems

In order to effectively counter the latest security threats, we ensure that our systems are constantly updated to maintain the security of your accounts Emails Notifications

You will receive email notifications for the following scenarios:

• Offers, Promotions, updates etc
• You add or change a beneficiary
• You change your e-mail address
• Update on transaction status
• You book a transaction
• Transaction status

How can I protect myself online?

• Install and update antivirus software
• Use a personal firewall
• Keep your browser and operating system up-to-date with software updates
• Activate a pop-up blocker
• Scan your computer for spyware regularly
• Change your password regularly and keep it confidential
• Look for the padlock symbol
• Clear your browser's cache
• Logging on and off recommendations 

Be vigilant

Never fill in any form that you have accessed via a link with sensitive data such as user ID, password, PIN or other account-related information.

 

Things to avoid

• Avoid downloading programmes from unknown sources. Some sources may have hidden forms of spyware or viruses that could compromise the security of your computer.
• Do not open attachments received through email unless you know the sender.
• Never open email attachments that have file extensions like .exe, .pif, or .vbs. Such files are usually dangerous.
• Do not keep computers online when not in use: either shut the PC off or physically disconnect it from its internet connection.
• Do not use shared computers. We recommend that you avoid accessing our website from a public / shared computer such as at an internet cafe.

Fraudulent emails

We will never call or email you asking you to confirm your security details. If you receive any of the above claiming to be from HDFC Bank and asking for account information, do not respond to it. Instead please let us know immediately by forwarding the email to quickremit@timesofmoney.com 

Counterfeit websites

Online thieves often direct you to fraudulent websites via email and pop-up windows to try and collect your personal information. One way to detect a phoney website is to consider how you arrived there. You may have been directed by a link in a fake email requesting your account information. Try typing (or cutting and pasting) the URL into a new web browser window. If it does not take you to a legitimate web site, or you get an error message, it was probably just a cover for a fake site.